Leadership Seminar: Recognizing the Impact of Cultural Differences

September 20, 2018
4:30 PM to 7:30 PM
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O'Melveny & Myers LLP
2765 Sand Hill Road
Menlo Park, CA 94025


Recognizing the Impact of Cultural Differences

In today’s global business environment attorneys engage with other attorneys, clients, consultants, and legal professionals from around the world. Their backgrounds, experiences, and cultures vary.

Unless one understands how cultures differ it’s easy to rely on preconceived ideas of how people will think, conduct business, approach the practice of law. When unexpected differences are encountered they may trigger actions, attitudes based on unconscious bias leading to misunderstandings, frustration, and costly errors.

This program will explain four key areas of cultural differences and reveal how these can be potential triggers of unconscious bias.

By developing an awareness of the relationship between cultural differences and unconscious bias it is possible to avoid missteps and missed opportunities.

Using that knowledge attorneys can enhance their ability to operate effectively within their global legal networks and business communities.

At the conclusion of this interactive program participants will have learned:

  • The key characteristics of cultural groups around the world.
  • Why taking time to share a meal rather than review a document may make a negotiation more productive.
  • The differing views of views of time and styles of communication and how they can lead to critical misunderstandings.
  • To identify unconscious bias that can be sparked when cultural differences appear in common business settings.

RSVP: Please use the REGISTER link by September 18

If questions or to cancel a reservation, contact education@alasvc.org to avoid being charged.

Cost (includes lunch):  *Bring your check made payable to ALA Silicon Valley Chapter or pay by credit card here
ALA Members: No Charge
Guests: $30
Business Partners: 
No Charge

Lanie Denslow is a leading author, popular speaker and trusted advisor on how culture shapes business practices and business protocol around the world. She is known for using humor and candor to help others grasp the complexity of today’s global business environment.

Lanie is the author of World Wise: What to Know Before You Go (Fairchild Publications) and co-author of Working With Americans (Prentice Hall Business) both internationally recognized for their practical insights regarding how culture influences business.

As the Founder of World Wise Intercultural Training & Resources, Ms. Denslow has conducted seminars for global business leaders and organizations in the US, China, Germany, Russia, and England. Her clients include the Port of Los Angeles, the Rand Corporation, U.S. Department of Commerce (Germany), UK Trade & Investment, Asia-Pacific USA Chamber of Commerce (China), International Visitors Council of Los Angeles (Russia), British American Business (London), Otsuka America Inc., the Trade Commission of Australia, Arent Fox LLP, Tucker Ellis LLP, and Hoge-Fenton Jones and Appel.

She also served as the Director of International Affairs for The Fashion Institute of Design & Merchandising (FIDM). She was responsible for developing and managing study abroad and exchange programs and creating special training programs for international clients. She is the immediate Past President of Protocol & Diplomacy International an organization of over 300 protocol professionals representing 30 countries.

Lanie’s work in the area of international trade and diplomacy has been recognized by multiple organizations. She received the Spirit of Diplomacy award from Protocol and Diplomacy International - The Protocol Officers Association and the Special Recognition Award for outstanding contributions to the world trade community from the Los Angeles Area Chamber of Commerce.

Lanie is a graduate of the Protocol School of Washington and holds a BS from Antioch University and both a Masters of International Business and an MBA from Pepperdine University.

Sponsored by: 

We appreciate the generous support of our chapter sponsors. Thank you!

Be sure to meet all of our distinguished Chapter Business Partners -- building a positive business relationship and understanding their services is advantageous when you need a product or service at a moment's notice. Business partners are an important resource for legal management professionals to perform their jobs, plan for the future, and build their knowledge about changes and trends in products and services for the success of their firms.


Education Credit:

  CLMSM App Credit for Functional Specialists: 

1 hour in the subject area of Human Resources Management  (HR)  towards the additional hours required of some Functional Specialists to fulfill the CLM application.

  CLMSM Recertification Credit:

1 hour in the subject area of Human Resources Management  (HR)


For more information about becoming a Certified Legal Manager, visit alanet.org/education/certification